HowTo – Add & edit product profile

 

How can I add new/additional products to my online profile or edit existing ones?

Your online profile is your digital business card – both onsite and online. In addition to company information, your products should be presented as well. Why?
With the SelfService Tool, you can create, maintain, and publish product profiles at any time. Present your highlights – clear, up-to-date, and with compelling visuals!

Create a new product profile  Edit existing product profile

Optimise product profile further

Your products are the stars of your exhibition appearance – so showcase them to potential customers even before the event begins.

What makes a strong product profile?
 

  • Enter all relevant product information
  • Highlight new products
  • Use KeyFacts to communicate product USPs
  • Upload product images and link a product video
  • Provide downloadable PDFs with product information
  • Add product experts for direct contact

Some content is language-dependent. We recommend entering it in both German and English – watch out for the corresponding labels in the tool.

Optimize product profile with product images, key facts, product videos, files and product experts as contact persons

Step-by-step guide to create a new product profile

  1. On the start page, click the button "Product Profiles".
  2. In the overview, you can:
    - create a new product profile, or
    - edit an existing product profile.
Dashboard overview of product profiles
  1. Click the plus icon or the empty tile to create a new product profile.
  2. Enter all relevant information – e.g., name, description, key facts.
  3. Upload appealing product images and more information.

The product profile is divided into several sections accessible via tabs:
Product Description, Images, Downloads, Experts

Add a new product profile

Want to show not only a great product but also the right contact person? Use the "Product Expert" function!

Prerequisite: The desired expert must already be listed as an employee in the company profile.
 

  1. Open the "Product Expert" tab in the product profile.
  2. First, select the appropriate company profile where the expert is registered.
  3. Select the employee to assign them as a product expert for this product.
Add contact person from the company as product expert

Your new product profile won’t appear online automatically – to make it visible in your online profile, you need to select and assign it accordingly:
 

  1. Select the exhibition for which you want to configure your online profile.
  2. Find the product profile you want to display online and select it.
  3. Make sure to select suitable product groups – only then will your product be properly categorized and found.
  4. Click "Save" to apply all changes.

Note: Without product groups, the profile cannot be published. So be sure to select them!

Update online profile

Step-by-step guide to edit an existing product profile

  1. On the start page, click the button "Product Profiles".
  2. In the overview, you can:
    - create a new product profile, or
    - edit an existing product profile.
Dashboard overview of product profiles
  1. Click on the product profile in the overview, or use the “Edit profile” icon.
  2. Navigate through the different sections/tabs such as Product description, Images, Downloads, and Product expert to edit or update the relevant information.
  3. Click “Save” to apply your changes.
Edit product profile

Assigning your product to the right product groups and industries is essential – these categories are visible as filters on the exhibition website and help potential customers find your product more easily.
 

  1. Select the exhibition for which you want to configure your online profile.
  2. Open the overlay to select or update the product groups for your product profile.
  3. Click “Save” to confirm the changes.
Assign products to the correct product groups and industries by selecting the exhibition, selecting the product groups in the overlay and saving the changes.
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Update product groups and industries

How can I update the product groups and industries in my online profile?

How to update product groups and industries
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Get your online profile ready again

How do I set up my online profile when I participate in the exhibition again this year?

How to get your profile ready for the next event
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Change your company name

How can I change my name for the online profile, online floor plan, exhibition guide and TicketCenter?

How to change your company name
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Support SelfService
If you need assistance in managing your online company or product profile, our support team will be happy to help you.