FENSTERBAU FRONTALE | FAQ
Visitors in the entrance area of FENSTERBAU FRONTALE
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Frequently asked questions about FENSTERBAU FRONTALE

Find answers to the most frequently asked questions from visitors, exhibitors or media representatives at FENSTERBAU FRONTALE.

FAQ for exhibitors

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FAQ for visitors

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FAQ for exhibitors

  • What does a stand at FENSTERBAU FRONTALE cost?
    You can find the current valid prices in the online stand application.
  • What are the opening times of FENSTERBAU FRONTALE?
    Opening times HOLZ-HANDWERK

    Tuesday, 19 March 2024: 10:00 - 18:00

    Wednesday, 20 March 2024: 10:00 - 18:00

    Thursday, 21 March 2024: 10:00 - 18:00

    Friday, 22 March 2024: 10:00 - 17:00
  • When are the assembly and dismantling times?

    Assembly

    • Stand space up to 200m²
      14 – 17 March 2024: 7:00 – 24:00
      18 March 2024: 7:00 – 20:00

    • Stand space from 200m² + two-storey stands
      13 – 17 March 2024: 7:00 – 24:00
      18 March 2024: 7:00 – 20:00

    Dismantling

    • 22 March 2024: 17:00 – 24:00
    • 23 – 25 March 2024: 7:00 – 22:00 

  • What is the AUMA fee?
    The Association of the German Trade Fair Industry (AUMA) charges a fee of EUR 0.60 per square metre of exhibition space for the representation of your interests.

    NürnbergMesse GmbH collects the corresponding amount to forward it to the AUMA.

    You can find further information on the AUMA website

  • How do I update and optimise my online profile in the Exhibitors & Products section?

    Use the SelfService in your personal exhibitor area to autonomously update and further optimise the contents of your online profile. Within a few minutes, you can edit the content of your company profile or product/service profiles quickly and easily at any time. 

    Support
    Tel.: +49 9 11 86 06 88 06
    E-mail: selfservice@support.nuernbergmesse.de

  • Is the direct sale of exhibition goods to visitors permitted?

    As FENSTERBAU FRONTALE is purely a trade fair, the sale of exhibition goods at the stand is not permitted.

  • How can I hire a complete rental stand?
    Design and rent your complete stand really easily online using our exhibition stand configurator. A complete stand is the cost-effective alternative to an individual stand. The smart modular system provides a lot of scope for your design ideas and offers you simple complete solutions.
  • Can I dismantle my stand before the official end of the exhibition?

    We ask for your understanding that no partially or full dismantling of a stand and products is possible before the official end of FENSTERBAU FRONTALE. The stand staff may also not be removed before the end of the exhibition. It is for the benefit of all the exhibitors that the exhibition runs free of disruption for its entire duration.

    Please note that NürnbergMesse GmbH will charge a fee of EUR 800 in the event of a contravention of this. In addition, NürnbergMesse GmbH shall reserve the right to bar an exhibitor who has caused a disruption due to the premature dismantling of a stand from the next event.

Your contact

If you have any questions about FENSTERBAU FRONTALE, please get in touch with us! We are happy to help.

FAQ for visitors

Admission requirements

  • Do I have to be a trade visitor to be able to visit FENSTERBAU FRONTALE?

    FENSTERBAU FRONTALE is directed exclusively at a specialist audience from the window, door and facade sector. It is not, however, necessary to provide evidence of your industry affiliation.

  • Are children admitted to FENSTERBAU FRONTALE?

    Children up to and including 12 years of age are granted free admission.

  • Can I bring my pet with me to FENSTERBAU FRONTALE?

    For safety reasons, you are not allowed to bring pets with you. Guide dogs and assistance dogs are, of course, an exception to this rule.

Travel and services on-site

  • What address shall I enter in my navigation system?
    You can simply enter "Nürnberg". The dynamic traffic guidance system will guide you past all the queues to a vacant parking space. Alternatively, please use the following address: "Karl-Schönleben-Strasse, 90471 Nürnberg" or the special destination "Messe".
  • Where can I find parking spaces? How much do these cost? Are there disabled parking spaces?
    There are enough parking spaces on-site. Our parking guidance system guides you to the vacant parking spaces; the daily charge is EUR 12 during Interzoo. Parking spaces for disabled people are located near the entrances.

    Accessibility on the exhibition grounds

    The FENSTERBAU FRONTALE site offers barrier-free facilities for people with disabilities. All services as well as useful information for people with disabilities on how to get to the exhibition can be found here.

  • Are there pitches for caravans?
    Within walking distance of the exhibition centre, there is a camp site (KNAUS Campingpark Nuremberg), at which exhibition visitors who come with a caravan can rent pitches. No caravans can be parked on the site of the exhibition centre Nuremberg itself.
  • Is there a shuttle service from the airport/Nuremberg Central Station to the exhibition centre?
    No because you can reach the exhibition venue quickly and easily both from the Central Station and from the airport with public transport.
  • Are there lockers at the exhibition venue?

    Yes, there are lockers in the entrance areas "Mitte" and "Ost". Use of these is free of charge. The coin that you have to insert to lock the lockers serves as a deposit and will be returned.

    Trolleys and suitcases can also be handed in at the coat check at a charge of EUR 2 each.

  • Can I use WiFi at the exhibition venue?
    As a visitor of FENSTERBAU FRONTALE, you are online free of charge throughout the exhibition venue.
  • Whom should I contact if I have lost something?
    Please contact our colleagues from Security Control Unit (SCU) at T +49 9 11 86 06 70 00. They can tell you if the lost property has been turned in.
  • Can I buy something at FENSTERBAU FRONTALE?
    No, there are no direct sales.
  • How to travel barrier-free? Which services provides the exhibition center?

    Accessibility on the exhibition grounds

    The FENSTERBAU FRONTALE site offers barrier-free facilities for people with disabilities. All services as well as useful information for people with disabilities on how to get to the exhibition can be found here.

Tickets & vouchers

  • How do I get an entrance ticket for FENSTERBAU FRONTALE?

    Tickets sales and voucher redemption will take place exclusively online. Register in our online TicketShop to purchase your entrance ticket or redeem your voucher code in advance. Tickets cannot be purchased on-site, neither can voucher codes be redeemed on-site.

    After you have successfully placed your order (confirmation message "Thank you for your order"), you will receive your e-ticket by e-mail. You can also find it in your account by clicking on "View my tickets".

    In exceptional cases please contact VisitorServices directly via e-mail at besucherservice@nuernbergmesse.de or via phone at T +49 9 11 86 06 96 96.

    In many countries, the international representatives of NürnbergMesse are available for ticket sales, as well as for the provision of information about visas.

  • Can I use the public transport in Nuremberg with my exhibition ticket?

    Visitor tickets and exhibitor passes obtained online in advance are automatically allocated a free VGN (Greater Nuremberg Area Transport Authority) combined ticket enabling you to use all public transport in the Nuremberg/Fürth/Stein area free of charge. Simply print out your ticket before you start your trip and take it with you along with your photo ID.
    Please note: tickets purchased on-site do not include free travel on public transport.

  • Is my voucher (printed voucher or electronic voucher code) valid for one or several days?
    Your voucher shall apply for admission for one day.
  • Can I also visit HOLZ-HANDWERK with my FENSTERBAU FRONTALE ticket/voucher?
    Yes, your ticket/voucher for FENSTERBAU FRONTALE is also valid for HOLZ-HANDWERK.
Portrait of Carl Veldman, Team VisitorService of NürnbergMesse

VisitorService

Carl Veldman and team

Regardless of whether it's tickets, registration, services at the trade fair center or the trade fair program: Are you planning your visit to the trade fair and still have questions? The VisitorService team will be happy to help you.

besucherservice@nuernbergmesse.de +49 9 11 86 06 96 96

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