Collaboration has not only had to be "contactless" since Covid. In the typical process chain for trade companies - "inquiry, assessment, measurement, calculation, quotation, order, implementation, acceptance, invoicing, evaluation" - employees of the company communicate and interact with customers, external partner companies and, if necessary, building authorities. Consistently digitally mapped processes and cloud-based systems are ideally suited for this complex collaboration. Find out how this works ideally and how you can get there in this interview!