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We aim to be more than just a vendor; we strive to help you achieve your targets and keep you productive. Thanks to our fabricator roots, 30-year industry experience, first-rate service and customer-driven operation, we think we’re ideally positioned to do just that!
We watch the market to ensure our prices are fair and our growing product range continually reflects industry needs. We house approx. £2.5 million worth of stock and thousands of different products in our spacious 64,000 sq. ft. warehouse, just so we can guarantee your deliveries, help prevent supply chain disruptions for you and maintain standards even when deadlines are tight and demand rockets.
Think of us as a supply extension to your business; we’ll deliver critical quantities or alternatives to ensure production lines and projects are never brought to a standstill, leaving you free to focus on what you do best.
Window Ware – A leading UK hardware distributor since 1987.
Window Ware has been successfully serving the door and window industry with leading brand hardware, tools and consumables for over 30 years, helping to ensure fabricator production lines keep moving and trade counter shelves stay stocked.
Supporting fabricators & fitters from start to finish.
We hold on average around £2.5 million worth of stock and over 6,500 different products, from some of the industry's best-know, most trusted brands. What’s more 97% of those items are available for next day delivery, achieving super-fast turnarounds to meet tight deadlines. We can also deliver direct to a shipping address or via a freight-forwarder – whatever works best for each customer. Whether you’re fabricating or installing; whether you need locks and keeps, handles or hinges, packers or panic bars, silicone or machine spares, tools or Teflon, we’ve got it!
Thinking BIG, but keeping it personal.
Window Ware is part of the Arran Isle group; a family of international building products affiliates, with annual sales in the region of £250 million, employing almost 1000 employees across the UK, Europe, United States, China and the Middle East. While we pride ourselves on delivering local-level, individualised support through dedicated area sales managers, we continually benchmark ourselves against world-class service levels and global quality standards to add maximum value for our customers.
At the coalface of fenestration.
It’s a little-known fact that Window Ware was formed from a local fabrication firm over three decades ago. Over the years, we’ve built upon this practical knowledge further by actively employing people who have fabricating and/or fitting experience. Our field-based sales team also works in the thick of the action, visiting factories and gaining industry insights along the way. This has given Window Ware a unique understanding of how its customers work, and the issues and pressures they face. This practical knowledge feeds into sound, proven advice customers can trust to solve their hardware queries.
Count on first-class service.
We continually monitor key aspects of our service to ensure our high standards never slip. We look at our OTIF delivery performance, customer feedback, order accuracy and call answering statistics to validate our promises and refine what we do. Through regular staff training and autonomy, you can be sure our motivated, self-reliant, friendly sales and customer service team are well equipped and confident to always handle your enquiry efficiently and professionally.